30 Day Money Back Guarantee on Yoga Mats

You may return the yoga mat within 30 days for a full refund.  The yoga mat must be returned in the same condition received.  We will deduct the shipping fees that were incurred to ship the product to you.  Please include a copy of your receipt to expedite your refund.  We reserve the right to reject any returns and exchanges that do not meet these conditions.

Apparel and Lifestyle Products

Apparel and lifestyle items are custom made and cannot be returned.  If there is a defect in the item, please contact me immediately and I will resolve the issue.

Yoga Mats

FREE shipping for each yoga mat shipped within the USA.  We ship worldwide.  Please read below for international shipping rates and processing times.

Apparel and Lifestyle Products

FREE shipping for all products such as apparel and lifestyle items.

Processing times: 

Yoga mats are in stock and ready to ship.  Yoga mats ship within 24-48 hours on business days.  The mats are shipped via USPS Priority Mail or by FedEx.

Apparel and lifestyle products are custom made when you place your order.  We take about 2-7 business days to custom create your apparel and lifestyle products.  Most orders are shipped within 5 business days, many within 3 business days or less.

You will need to add on the shipping time to the time it takes to produce your item(s) to determine when to expect your purchase.

International Shipping

Yoga Mats

If you are placing an international order, please read the following information below regarding the shipment of your order.

• Processing Times
  Because we stock all of our own inventory of yoga mats, all orders are usually processed and shipped within 1-2 business days. However, international shipments may require up to 2-3 days of additional time in order to process your order. Note: Processing time does not include shipping transit time.
• Duties, taxes and brokerage fees
  Charlene Marsh Designs is not responsible for any duties, taxes and brokerage fees associated with the shipment. These costs are the sole responsibility of the customer.

Shipping:

All international orders are shipped by the United States Postal Service(USPS).  Global Priority Mail International.

Transit time:  6-10 Business Days for many major markets.

Shipping Fees:

Canada:  Global Priority Mail International, $55.00 for each mat.

Mexico:  Global Priority Mail International, $60.00 for each mat.

All other regions:  Global Priority Mail International, $75.00 for each mat.

Africa:  Global Priority Mail International, $85.00 for each mat.

Apparel and Lifestyle Products

Apparel and lifestyle products are shipped worldwide for FREE.

Processing times: 

Please bear in mind that apparel and lifestyle products are custom made when you place your order.  We take about 2-7 business days to custom create your apparel and lifestyle products.  Most orders are shipped within 5 business days, many within 3 business days or less.

You will need to add on the shipping time to the time it takes to produce your item(s) to determine when to expect your purchase.

On June 21, 2018, the U.S. Supreme Court handed down a decision in South Dakota v. Wayfair, stating that states are able to charge tax based on economic nexus.

This means that companies that earn above a certain threshold in a state have to charge sales tax. It’s meant to level the playing field between brick-and mortar-stores with a physical presence, and online stores who until now haven’t had to charge sales tax.

This affects all ecommerce businesses.

Sales tax may be charged for products going to the following states:

• Alabama
• Arkansas
• California
• Colorado
• Connecticut
• Georgia
• Hawaii
• Illinois
• Indiana
• Iowa
• Kansas
• Kentucky
• Louisiana
• Maryland
• Massachusetts
• Michigan
• Minnesota
• Mississippi
• Nebraska
• Nevada
• New Jersey
• North Carolina
• North Dakota
• Ohio
• Oklahoma
• Pennsylvania
• Rhode Island
• South Carolina
• South Dakota
• Tennessee
• Utah
• Vermont
• Washington
• West Virginia
• Wisconsin
• Wyoming

If outside the USA, sales and VAT taxes are the responsibility of the buyer.

You may pay online with all major credit cards and debit cards.

Buyers will receive an email about 15-20 days after a purchase and be given the opportunity to leave a review.   Up to three photos may be included with a review.  Reviews are greatly appreciated and help other potential buyers purchase with confidence.  

Reviews with no pictures or videos will receive a special savings coupon for 10% off the next purchase in the shop.  Reviews with one or more photos or videos will receive a coupon code for 15% special savings off the next purchase in the shop.